23 Support questions or comments

• 
  Aug 6, 2019
  ali786110 Purchased

  Hi there,
  We've bought your plugin Can you please send patch file so that everything can work perfectly ? We'll be eagerly waiting for your great support
  Thank you very much in advance.
• 
  Aug 6, 2019
  codezem Author

  Thanks for Purchase.

• 
  Aug 5, 2019
  DavideA82 Purchased

  String Translation WPML
  
  I need to translate your plugin's strings in the front end but WPML can't find them. How can it be solved?
  
  Thank you
  
• 
  Aug 7, 2019
  codezem Author

  Dear, we don't support at this time WPML.
• 
  Aug 12, 2019
  DavideA82 Purchased

  ok. but how do I translate the front-end of the plugin into other languages?
• 
  Feb 20, 2020
  codezem Author

  Kindly download the latest version of plugin, first create backup then delete your old plugin and upload latest version of plugin. In this version: Supported Latest Version WP, Translation Support too. Thanks for cooperation.

• 
  Jul 30, 2019
  Vmoptical

  Dear Muhammad Farhan,
  
  I took a look at the Eyeglasses and Lenses Prescription woocommerce plug in and i am very intrested in it.
  Our company is developing a website right now and i wonder if you could make the plug in custom made for us. Because we have some special requests.
  You could send me an e-mail or give me your e-mail, so we could get in touch.
  
  Greetings
• 
  Jul 31, 2019
  codezem Author

  Thanks for Inquiry, Dear, In this time we are busy in our next project, sorry we don't provide the custom solution at this time.
• 
  Sep 14, 2019
  codezem Author

  Can you contact in our email: [email protected]

• 
  Jul 22, 2019
  ochkarik

  Hello! Does the plugin work with variable products? I tried, it doesn't work with product options (variations). How can I fix it? Thank you!
• View 5 more replies
• 
  Jul 22, 2019
  codezem Author

  which type of variable do you need??? Did you buy our plugin???
• 
  Jul 22, 2019
  codezem Author

  In our plugin you can create a custom variation for lenses you can check a video of admin panel.
• 
  Jul 22, 2019
  vlad75 Purchased

  Hi! I bought the plugin and installed it. The prescription works fine for Simple product. However, I set up product variations: two different colours black and brown. Now the plugin doesnt work and gives me the error message : Invalid value posted for Color. How can I fix it? Thank you!
• 
  Jul 24, 2019
  codezem Author

  can come on support, I will resolve this issue.
  Thanks
• 
  Jul 29, 2019
  vlad75 Purchased

  sounds great! please let me know, when it is solved, thanks!
  
• 
  Aug 6, 2019
  vlad75 Purchased

  Hi Muhammad,
  Do you have any update about issue what i mentioned above? Please let me know. Thank you
• 
  Sep 3, 2019
  codezem Author

  http://www.codezem.com/eyeglasses-plugin/product/eye-glasses-prescription-variation-addon/
• 
  Sep 3, 2019
  codezem Author

  its product addon. now we are expanding our plugin, many addon add in very little price.

• 
  Jul 10, 2019
  jc2002 Purchased

  How do you disable the default Add to Cart button and leave only Select Prescription? and how do I change the button to say Select Lens?
• 
  Jul 10, 2019
  jc2002 Purchased

  also how can I contact us for some customization?
• 
  Jul 10, 2019
  codezem Author

  Thanks for Purchase.
• 
  Feb 20, 2020
  codezem Author

  Kindly download the latest version of plugin, first create backup then delete your old plugin and upload latest version of plugin. In this version: Supported Latest Version WP, Translation Support too. Thanks for cooperation.

• 
  Jun 10, 2019
  ochkarik

  Will this plugin work with Elementor page builder?
• 
  Jun 10, 2019
  codezem Author

  Plugin is compatible with elementor page builder.

• 
  May 31, 2019
  mowo

  Hi,
  we ae interested in buying your plugin but from the screenshots I could not find out how the plugin manages stock. Is there an option to manage the stock quantity of each package of contact lenses? I know that for toric lenses the possible product variations can quickly go into the hundreds so managing stock on a variation level is important to us. Can you say how this is managed in your plugin?
  Thanks in advance and best regards,
  
  
  Moritz
• 
  Jun 1, 2019
  codezem Author

  Yes you can manage Contact Lense Stock. of each package.

• 
  Apr 13, 2019
  opticoncluj Purchased

  Hi,
  great plugin.
  How can i put a button like "ADD LENS" to the eyeware glass on the list page products?
  
• 
  Apr 14, 2019
  codezem Author

  can you come on support section. Thanks
• 
  May 2, 2019
  codezem Author

  All Issue are resolved Thanks.

• 
  Apr 10, 2019
  CoderraLtd

  We love the look of your plugin and hope to use it on a group of websites we are going to be building over the next few weeks. Is it possible to try the regular license and upgrade to the extended one without paying again (i.e. not normal + extended - just the difference) if we find the plugin meets our needs? Alternatively if we could try a live demo of the plugin backend we could confirm that it'll be suitable and we would buy the extended license right away. Thank you.
• 
  Apr 10, 2019
  codezem Author

  no it's not upgrade option in codester, if you are using in multiple website so please buy extended one, we are provide the best support for you. you just check backend videos, its very easy to use. Thanks
• 
  Apr 10, 2019
  CoderraLtd

  Thank you for your reply. We have watched the video and gone through the live demo on the website of the functions working. We would like to test the plugin in the admin section before committing to the extended license. Do you have a test site with the plugin on that we can have a go on?
• 
  Apr 10, 2019
  codezem Author

  No, In this time all frontend live demo with backend video are there.

• 
  Apr 5, 2019
  Alexio454

  Hi,
  
  Why is this plugin so expensive? Is there some error and instead of $49 it's $499?
• 
  Apr 9, 2019
  codezem Author

  No,
  There is no error, Because our customer is not every user, so time and hours of development are very unique.